I just bought my first Toyota and I bought it at Rockwall Toyota. I have to say that I have never been so well treated at a dealership in my entire life! In fact, now that I think about it, the service was even better than what I get at many retail stores.....of any kind! The sales person who helped me, Charisse, was patient, sincere and most of all LISTENED to me and my needs to match me with the right car, with the right features, at the right price. I have NEVER had this type of service from a dealership......the closest match that I can think of to similar service is that which I would find dining at a fine restaurant. Really. I mean, the waiter/waitress makes sure that you are comfortable and brings you a drink, explains the menu, informs you of the special of the day, answers all your questions about any 'extras' or special things you need or want, then lets you make the best choice for yourself and then delivers exactly what you ordered without any surprises. I am 49 years old and have bought more than one car during my short lifetime so maybe I was prepared better than some for what I wanted and what I needed (2 different things). But this was a first for me : No hassles, no high-preassure sales, no games, no bull, no problems, no kidding. And I did meet Barbara, Jerry, and others and I can say that they all really seem to care about your satisfaction! If you are looking to buy, you owe it to yourself to at least go and experience this type of service and kick some tires here. At the very least, you'll come out with a free cup of coffee and a danish! Yea - like someone else mentioned already, they actually got a little snack/beverage bar setup at the FRONT of the store to welcome you when you walk in. It's like a mini St*rbucks without the wait in line.